Mission Statement Analysis article

My research looking at 32 public library mission statements has just been published by The Library Quarterly. Check it out if you’re interested in how these libraries position themselves in relation to their users, what roles they highlight, and the implications of these missions for real user-centered service.

SPOILER ALERT: It’s not looking so good for user-centered service.

Deconstructing the Mission: A Critical Content Analysis of Public Library Mission Statements

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